Notable product improvements for clinical teams and administrators. These notes focus on reliability, privacy, security, and workflow updates without exposing implementation details.
Last updated April 13, 2026
Reliability and upload improvements
Latest
A maintenance release focused on steadier rollouts and more dependable document workflows.
Improved file upload reliability for customers with stricter account settings.
Made routine service updates more predictable and easier to verify.
Reduced avoidable maintenance noise during release preparation.
Security, compliance, and care-team experience
A security and experience update that strengthened administrative safeguards and polished common workflows.
Strengthened security monitoring and response readiness.
Expanded compliance evidence to support customer security reviews.
Improved privacy request handling and account lifecycle safeguards for administrators.
Reduced duplicate sign-up edge cases and improved AI response consistency.
Polished the mobile experience for smaller screens.
Onboarding and platform stability
A broad reliability pass across sign-up, page loading, and customer environment readiness.
Improved sign-up reliability during busy onboarding periods.
Fixed page-loading and visual consistency issues across browsers.
Improved setup stability for customer environments.
Updated operational guidance to support more consistent customer rollouts.
Sign-in and launch readiness
A customer-facing readiness update for authentication, launch workflows, and operations support.
Refined the sign-in experience and related account screens.
Improved customer environment readiness for production launch.
Expanded release and operations guidance for smoother deployments.